Privacy Policy for Kommersio

Kommersio is a product and service owned and operated by ACE-Com Group AB, company registration number 559434-9754.

We value your privacy and aim to process personal data in a transparent, secure and lawful manner. This Privacy Policy explains what personal data we may process when you visit the Kommersio website or contact us, why we process it, and what rights you have.

1. Data Controller

ACE-Com Group AB is the data controller for the processing of personal data described in this Privacy Policy.

ACE-Com Group AB
Company registration number: 559434-9754
Magnus Huss Väg 12
871 61 Härnösand
Sweden

Contact: use our contact form.

2. Personal Data We Collect

The personal data we process depends on how you use the website.

We may process information such as:

• name
• email address
• phone number
• company name and other company information
• information you provide through our contact form
• IP address
• information about your browser, device and operating system
• information about how you use and navigate the website
• information about pages you visit and actions you perform on the website

We only collect personal data that is relevant to the purposes described in this Privacy Policy.

3. Contact Form

If you contact us through the website's contact form, we process the information you provide in order to handle and respond to your enquiry.

This may include:

• name
• email address
• phone number
• company name
• the contents of your message

The information is stored in our database so that we can handle the enquiry and follow up on the contact.

The processing is normally based on our legitimate interest in communicating with individuals and companies interested in Kommersio.

If your enquiry concerns entering into or preparing an agreement, the processing may also be necessary in order to take steps prior to entering into a contract.

We retain the information for as long as necessary to handle the enquiry and any subsequent business relationship.

4. Google Tag Manager

We use Google Tag Manager to manage tags and scripts on the website.

Google Tag Manager may be used to control services such as Google Analytics and, where applicable, Google Ads.

Google Tag Manager primarily functions as a technical tool for loading and managing other services. The personal data that may be processed therefore depends on which services are activated through Google Tag Manager.

Non-essential tags are only activated after you have provided your consent where such consent is required.

5. Google Analytics

We use Google Analytics to understand how our website is used and to improve its content, structure and user experience.

Google Analytics may collect information such as:

• pages visited
• duration of visits
• how visitors arrived at the website
• approximate geographic information
• browser and device type
• interactions with the website

The information is used for statistics and analysis.

Google Analytics is only activated after you have provided your consent through the website's cookie settings, where consent is required under applicable law.

You can change or withdraw your consent at any time.

6. Google Ads

We may use Google Ads to market Kommersio.

If Google Ads is used, we may use conversion tracking to understand whether a visitor completes a specific action after clicking on or viewing an advertisement, such as submitting a contact form.

Google may then process information such as:

• website visits
• interactions with advertisements
• completed conversions
• technical information about your browser and device

Google Ads and related marketing tags are only activated after you have provided your consent where such consent is required.

7. Cookies

The website may use cookies and similar technologies.

Some cookies are necessary for the website to function correctly. Other cookies may be used for statistics, analytics and marketing.

Cookies used for Google Analytics, Google Ads or other non-essential services are only used after you have provided your consent, where consent is required.

You can change or withdraw your consent at any time through the website's cookie settings.

More detailed information about the cookies used may be available in the website's cookie settings or in a separate Cookie Policy.

8. Legal Basis for Processing

We process personal data on one or more legal bases under the General Data Protection Regulation, GDPR.

Consent

We rely on consent as the legal basis for services such as Google Analytics, Google Ads and other non-essential cookies or tracking technologies.

You may withdraw your consent at any time.

Legitimate Interests

We may process personal data based on our legitimate interests where necessary, for example, to:

• respond to enquiries
• manage prospective customer relationships
• maintain website security
• prevent misuse and technical attacks

Contract

If you contact us in connection with a potential business relationship, processing may be necessary in order to take steps prior to entering into a contract or to perform a contract.

Legal Obligation

We may also process certain personal data where required in order to comply with legal obligations, for example accounting requirements.

9. Recipients of Personal Data

We do not sell personal data to third parties.

We may, however, use external service providers in order to operate the website and provide our services.

These may include providers of:

• web hosting and IT operations
• email and communications
• analytics and statistics
• digital marketing
• security and technical infrastructure

Where service providers process personal data on our behalf, we enter into data processing agreements where required.

10. Google

Google Analytics, Google Tag Manager and Google Ads are provided by Google.

When these services are used, Google may process information in accordance with its own terms and privacy policies.

Depending on how the services are configured, personal data may also be processed or transferred outside the EU/EEA.

Where such transfers take place, they must be based on a valid legal mechanism under the GDPR, such as an adequacy decision by the European Commission or Standard Contractual Clauses.

11. How Long We Retain Personal Data

We do not retain personal data longer than necessary for the purpose for which it was collected.

Information submitted through contact enquiries is retained for as long as necessary to handle the enquiry and any subsequent business relationship.

Analytics and marketing data is retained in accordance with the retention periods configured in the relevant services.

Certain information may need to be retained for a longer period where required by law.

When personal data is no longer required, it is deleted or anonymised.

12. Security

We take appropriate technical and organisational measures to protect personal data against, for example:

• unauthorised access
• unauthorised use
• alteration
• loss
• destruction

Access to personal data is restricted to individuals and service providers who need the information in order to perform their duties.

13. Your Rights

Under the GDPR, you have several rights in relation to the processing of your personal data.

Depending on the circumstances, you may have the right to:

• obtain information about the personal data we process about you
• request correction of inaccurate personal data
• request deletion of personal data
• request restriction of processing
• object to processing based on legitimate interests
• withdraw consent you have previously provided
• in certain cases, receive your personal data in a structured and machine-readable format

If you wish to exercise any of your rights, please contact us through our contact form.

We may need to verify your identity before processing your request.

14. Complaints

If you believe that we process your personal data incorrectly, you are welcome to contact us.

You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection, Integritetsskyddsmyndigheten (IMY), which is the supervisory authority for data protection in Sweden.

15. Changes to This Privacy Policy

We may update this Privacy Policy if our website, services or processing of personal data changes.

The latest version of the Privacy Policy will always be available on the Kommersio website.

16. Contact

If you have any questions about this Privacy Policy or how we process personal data, please contact us.

ACE-Com Group AB
Magnus Huss Väg 12
871 61 Härnösand
Sweden

Contact: use our contact form.
Company registration number: 559434-9754